Help
For any question or problem, contact us directly or read the frequently asked questions below.
Frequently asked questions
How do I register my company?
On the sign-in page tap "Create account" and fill in your company details. We review the request and activate the account; the free trial (7 days) starts when it is activated. We contact you by phone or email.
I registered and cannot sign in. Why?
The account is "under review" until we approve it. After that you sign in with the email and password you chose when registering.
I forgot my password
On the sign-in page tap "Forgot your password?" and a link reaches your email. For a user of your company, its system admin can also change the password.
What happens when the trial or the subscription ends?
The system stops for you until it is renewed, and your data stays as it is. Contact us to renew.
How do I add employees and punches?
In "Employees" you add each employee with their details, pay and shift. Punches are added by hand or from an Excel file in "Attendance".
How do I give a user or a branch manager access?
In "Users" the system admin adds users and picks each one's role: what they see and change, and whether it covers the whole company or one branch or department.
Is our data safe?
Each company is fully separated from the others, and a backup of your data is taken every day. Your system admin can download any copy as an Excel file and restore it.
How do I get a report or print a sheet?
In "Reports" pick the report, the period and the branch or department, then print it, save it as PDF or download it as Excel.